Privacy Policy

1. Who we are

ALEX-DIGITAL services are operated by PT Klimov Advertising Agency in Indonesia. We process data under our agreements with clients and applicable personal-data protection laws.

2. Data we collect

• Contact data, including name, email address, phone number, and Telegram contact.
• Advertising-account identifiers for Google, Meta, TikTok, and other connected platforms.
• Technical data, including IP address, cookies, and request logs, used to operate and secure the website.
• Advertising-platform data, including campaign statistics, spend, and creatives, only to the extent required to provide our services.

3. Purposes of processing

We use data to configure and manage advertising, prepare reports and analytics, handle billing, support clients, improve our products, and comply with connected-platform requirements.

4. Meta data (Facebook / Instagram)

When accounts are connected, we may access data through official Meta APIs, including the Marketing API. We use this data solely for analytics, reporting, and automation for the client. We do not sell personal data to third parties.

5. Sharing and retention

Data is accessible only to authorised employees and service providers required to operate the service, including hosting and email providers. Data is stored on protected servers for the period required by contract, business necessity, and applicable law.

6. Your rights

You may request access to, correction or deletion of your personal data, or restriction of processing. Contact info@alex-digital.io. We will review your request within a reasonable period, subject to applicable law.

7. Cookies

We use cookies and similar technologies for authentication, preference storage, security, and, where consent is provided, analytics.

8. Changes to this policy

We may update this policy. The current version and its update date will always be published on this page.

9. Contact and company details

PT Klimov Advertising Agency
NPWP: 39.483.059.0-905.000
Email: info@alex-digital.io
Website: alex-digital.io
Address: Jalan Sunset Road No. 28, Seminyak, Kuta, Kab. Badung, Bali, Indonesia